Returns and FAQs

What is your return policy?

Due to the nature of our product we are unable to offer returns or refunds but we are happy to replace any item that is defective, damaged or if you are not fully satisfied.  

Please email your exchange request to

How long does shipping take?

For orders in the USA we ship USPS First class which takes 2-3 days.

Do you offer samples to test before buying?

We do not sell samples on our website but some of our partners do. Please head to Petitvour and Seed to Serum.

Are your lipsticks and lip crayons gluten free?

Yes, our lipsticks are gluten free. Our Vitamin E oil is sunflower derived which makes our products free from gluten.

Are your pigments nano-particle sized?

We do not use nano particle sized pigments in our products.

Are your lipsticks and lip crayons certified vegan and cruelty free?

Yes, our products are certified vegan and cruelty free by PeTA (People for the Ethical Treatment of Animals).

Can you help me find a lipstick that will look good on me?

Absolutely! Please send a photo of yourself plus let us know what colors you are most comfortable in. You may send this to

Do you use preservatives in your lipsticks?

We do not use any synthetic preservatives in our products but we do use natural preservatives which are elderberry extract and neem oil.

Is your packaging recyclable?

All of our boxes are recyclable as well as compostable. Our lipstick tubes are aluminum and can be recycled. Unfortunately, our crayon packaging is not recyclable.

What is the shelf life of your products?

17 months